The idea of an insurance cover is that the insured gets his/her money without all the hassles. But there are technicalities and administrative procedures most customers are ignorant because they have no experience in the process. As Bupa Advisor we are well aware how exposed our customers are when it comes to claims so we structured our computer systems and dedicates 3 staff to assist our customers in claims. We pay for these overheads to help track your claims and take away your pains and chores in submitting claims especially when you are trying to recover from an illness.

We handle our job differently and you can email us at any time and receive an immediate response; usually less than a day. We archive your file and advise on your claims. We vet through, scan, record the processed documents and courier them to UK claims department for payment. Bupa is strong and reputable at settling claims in good time, provided the documentation is in order. We ensure that for you. We try in all ways to ensure you obtain your reimbursement as soon as possible.  You will find us very different in handling your cover as we want to ensure you receive your money. That’s our business philosophy.

It makes a lot of difference when there is someone holding your hand all the way after you buy from us as against a onetime transaction with some other and you are left mostly on your own. It is for these reasons we are serving customers from the Asia Pacific to Zambia in Africa. We hope you can appreciate the practical difficulties most insured persons have and that our service and experience are of real value when it embraces our customers in such times.